E-commerce key as European home improvement retailer Kingfisher reports full year results — Retail Technology Innovation Hub
European home improvement retailer Kingfisher has announced a significant increase in its annual profits, driven by robust performance in the UK, despite facing challenges in markets such as France and Poland. For the fiscal year ending January 31, 2026, Kingfisher reported an adjusted profit before tax of £560 million, reflecting a 6% growth compared to the previous year. This positive outcome was attributed to an expansion in gross margins by 80 basis points and a commitment to cost discipline.
Overview of Kingfisher’s Performance
Kingfisher, which owns well-known brands such as B&Q and Screwfix in the UK, as well as Castorama and Brico Depot in France and other regions, has forecasted further profit growth for the 2026/27 fiscal year. The company has made significant strides in its digital transformation, with total e-commerce sales increasing by 20%, excluding Screwfix. E-commerce now accounts for 21% of the group’s total sales, up from 19% in the previous fiscal year.
Digital Innovations and E-commerce Growth
The company has successfully launched marketplaces across all its regions. B&Q has introduced a 15-minute Click & Collect service for first-party orders and completed the rollout of the UK’s first marketplace Click & Collect service across 300 stores. Additionally, Kingfisher has implemented AI-driven product recommendation and personalization engines across all its banners, excluding Iberia, generating approximately £165 million in sales. Retail media capabilities are now accessible across various banner apps and websites, and in-store digital media screens are currently being piloted at Screwfix, B&Q, and Castorama France.
CEO Insights and Strategic Focus
Thierry Garnier, Chief Executive Officer of Kingfisher, stated, “We have continued to execute our strategy at pace and delivered good margin and cost discipline. This resulted in significant market share gains, profit growth of +13% when excluding last year’s business rates one-off, and strong free cash flow.” He further noted that the UK banners have led the way, with sales increasing by 4% at B&Q and 4.5% at Screwfix. This growth reflects the expansion of the digital ecosystem, increased share of wallet from trade customers, and the opening of 34 new stores.
Trade Sales and E-commerce Performance
Screwfix has reported that approximately 75% of its sales come from trade customers, with around 60% derived from e-commerce. The company has seen a 23% increase in trade sales as it expanded product ranges, enhanced services, and strengthened relationships with trade professionals. The overall e-commerce growth of 20% has been fueled by the successful scale-up of Kingfisher’s marketplaces.
Future Outlook and Strategic Priorities
With a mixed consumer environment across its markets, Kingfisher is committed to delivering its strategic priorities, maintaining cost discipline, and driving shareholder returns. The company believes this approach positions it well to capitalize on long-term structural growth opportunities within its markets.
RTIH Innovation Awards 2026
E-commerce will play a pivotal role at the upcoming 2026 RTIH Innovation Awards, which are now open for entries. These awards celebrate global retail technology innovation in an increasingly omnichannel world. The winners will be announced at a ceremony on November 4, 2026, at The HAC in Central London. The 2025 awards event was a resounding success, featuring a drinks reception, a three-course meal, and an awards ceremony hosted by comedian and writer Tiff Stevenson.
Conclusion
As Kingfisher continues to adapt and innovate within the retail landscape, its focus on e-commerce and digital transformation is set to enhance its market position and profitability. The company’s strategic initiatives and commitment to customer satisfaction will be key drivers of its future success.
Frequently Asked Questions
Kingfisher is primarily focused on the home improvement retail sector, operating well-known brands such as B&Q and Screwfix in the UK, as well as Castorama and Brico Depot in France and other markets.
Kingfisher has reported a 20% increase in total e-commerce sales, with e-commerce now representing 21% of the group’s total sales, reflecting a growing emphasis on digital transformation within the company.
Kingfisher plans to continue focusing on its strategic priorities, maintaining cost discipline, and driving shareholder returns, while capitalizing on long-term growth opportunities in the home improvement market.
Note: This article is based on the latest financial results and strategic insights from Kingfisher, reflecting the company’s ongoing commitment to innovation and market growth.
